Hairstyling & Esthetics 10, 20, 30; Hairstyling 20, 30; Esthetics 20, 30
HAES7A
Module 7A: Professionalism (Core)
Outcome
Examine
professionalism
within hairstyling
and esthetics.
Indicators
(a) | Define professionalism and ethics in the field of hairstyling and esthetics. |
(b) | Describe characteristics of a professional image. |
(c) | Discuss how the choices and behaviours of a hairstylist or esthetician impacts their professional lives. |
(d) | Explain the importance of mental and physical health and well-being for personal and also professional reasons. |
(e) | Define and compare non-verbal, verbal and written communication. |
(f) | Discuss qualities of effective communication such as the role of actively listening and confirming expectations of clients. |
(g) | Analyze the importance of appropriate communication techniques and tools with clients including telephone and technology. |
(h) | Investigate behaviours (e.g., politeness, accommodating service, modeling hairstyles, nails, make-up and skin) and atmosphere (e.g., music, linens, comfort) that clientele find the most approachable and the most conducive to return business. |
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