Hairstyling & Esthetics 10, 20, 30; Hairstyling 20, 30; Esthetics 20, 30
HAES7B
Module 7B: Professionalism (Hairstyling) (Core)
Outcome
Explore the impact
of professionalism
within hairstyling.
Indicators
| (a) | Investigate behaviours (e.g., politeness, accommodating service, modeling hairstyles) and atmosphere (e.g., music, linens, comfort) that clientele find the most approachable and the most conducive to return business. |
| (b) | Discuss the importance of professional conversations with other staff and the impact on the client experience. |
| (c) | Discuss useful communications skills such as active listening, asking clarifying questions and awareness of relevant cultural communications styles required during client consultations. |
| (d) | Critique appropriate communication skills for a given scenario or within a classroom role play. |
| (e) | Contrast a variety of employability skills such as the ability to solve problems, adaptation to difficult situations, working as part of a team and preparedness for work. |
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