Hairstyling & Esthetics 10, 20, 30; Hairstyling 20, 30; Esthetics 20, 30

(a)	Categorize components (e.g., operation expenses, working environment, profit margin, ethics and client relationships) that are necessary for the business operation of a successful salon.
(b)	Create responses to customer complaints and examine their potential impact on salon business.
(c)	Critique class created responses to customer complaints including the importance of maintaining professional ethics and positive client relationships.
(d)	Create a salon list of services, determine appropriate pricing for each service and justify the impact on the business operation of the salon.
(e)	Discuss economic and environmentally sustainable business practices for a salon.
(f)	Identify techniques used to promote economically sustainable services/treatments.
(g)	Explore how environmentally sustainable products and practices impact salon business.
(h)	Design a concept for a salon detailing the services provided.