Emergency Services 20, 30
EMSE7
Module 7: Emergency Communications (Core)
Outcome
Investigate the
application of
effective
communications
during an emergency.
Indicators
| (a) | Discuss the importance of effective communication during an emergency. |
| (b) | Examine strategies for communicating effectively during an emergency. |
| (c) | Describe the interpersonal skills required of those working or assisting at an emergency. |
| (d) | Identify the methods (i.e., radio/telecommunications, interpersonal, written/data) of emergency communications. |
| (e) | Justify the most appropriate communication method for a variety of given emergency situations. |
| (f) | Research the history and current usage of the North Atlantic Treaty Organization (NATO) phonetic alphabet in emergency communications. |
| (g) | Converse with others using the NATO phonetic alphabet. |
| (h) | Explore tips for basic etiquette (e.g., introduce oneself immediately, speak clearly, listen intently) that contribute to effective communication. |
| (i) | Describe the components of a Location, Conditions, Actions, Needs (LCAN) report. |
| (j) | Describe instances when an LCAN report could be used in emergency communications. |
| (k) | Examine the history, usage and coverage of the Provincial Public Safety Telecommunications Network (PPSTN). |
| (l) | Examine procedures for sending and receiving radio messages while using the PPSTN. |
| (m) | Describe the purpose and components of a Standard Operating Procedure (SOP) in an emergency situation. |
| (n) | Examine reasons why basic common language rather than 10 codes are used in interagency emergency communication. |
| (o) | Investigate the purpose of public safety alert systems (e.g., SaskAlert, Amber Alert, Silver Alert) in Saskatchewan and Canada. |
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