Examine the role and impact of global tourism.
Analyze elements of quality customer service within the food and beverage industry.
Assess problem- solving skills required for effective customer service recovery.
Examine the impact of trends in tourism marketing.
Analyze the importance of branding in the tourism sector.
Examine the process for developing a business plan.
Plan, organize, facilitate and evaluate a tourism venture in the school or community.
Create a travel promotion package for a global destination outside Canada.
Assess the importance of entrepreneurship to the tourism sector.
Investigate careers in the tourism sector.
Explore skills, tools and strategies that support the job search process for employment in the tourism sector.
Examine strategies for ensuring safety in the tourism workplace.
Prepare for the work placement.
Participate in a work placement experience.
Relate one’s work placement experience to personal and career goals.