LIFE08
Module 8: Communications (Core)
Outcome
Demonstrate the use of effective communication skills.
Indicators
(a) Investigate various modes of communication (e.g., verbal, non-verbal, electronic, written).
(b) Model possible steps and information required for communication scenarios such as booking an appointment, requesting a service or filing a complaint.
(c) Identify appropriate communication methods (e.g., telephone, text, email, instant message, in-person discussion) for various purposes and audiences.
(d) Practise appropriate ways to greet and speak with others (e.g., First Nations and Métis Elders and Knowledge Keepers, colleagues, people from various cultures).
(e) Experiment with ways to appropriately represent oneself in a variety of modes of communication (e.g., social media, written correspondence, telephone, in-person).
(f) Create a calendar that includes details of events (e.g., daily tasks, scheduled appointments, social events) for organization and management of time to be shared with family, teammates or colleagues.
(g) Demonstrate effective communication skills in a variety of scenarios.
Loading...