ELSC7
Module 7: Collaboration (Core)
Outcome
Demonstrate effective collaboration skills for managing conflict, providing and receiving feedback and making decisions in the workplace.
Indicators
(a) Describe the concept of conflict and why it occurs in work settings.
(b) Explain the importance of dealing with conflict.
(c) Demonstrate problem-solving processes, including talking circles, to identifying the problem, analyzing the problem and devising a plan.
(d) Investigate alternative approaches to problem solving that are inclusive of different cultural backgrounds.
(e) Describe ways to provide constructive feedback.
(f) Examine strategies for receiving feedback from others.
(g) Practise using active listening strategies to receive feedback from others.
(h) Use collaboration skills when working with others.
(i) Demonstrate the use of talking circles to solve problems and collaborate.
(j) Investigate consensus building strategies to make decisions.
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